Privacy Policy

1. Who we are

Within The Wood Limited is a company registered in England and Wales (Company No. 14711380).
Registered address: Woodville Activity Centre, Woodville Road, Keighley, West Yorkshire, BD20 6JA.

If you have any questions about this policy or how your data is handled, you can contact us at:
📧 withinthewooduk@gmail.com
📮 Woodville Activity Centre, Woodville Road, Keighley, West Yorkshire, BD20 6JA

2. What data we collect

When you use our website, we may collect the following types of personal data:

  • Contact details – name, email address, phone number (provided through our contact forms).

  • Technical information – IP address, browsing behaviour, and cookies collected via Squarespace and Google Analytics.

We do not intentionally collect data relating to children through our website.

3. How we use your data

We use your personal data for the following purposes:

  • To respond to enquiries submitted via our contact forms.

  • To monitor and improve our website through analytics.

We do not use your information for direct marketing unless you have explicitly opted in.

4. Lawful basis for processing

We rely on the following lawful bases under UK GDPR:

  • Consent – for cookies and analytics.

  • Legitimate interests – to respond to enquiries.

5. Sharing your information

We do not sell your data. However, we may share your personal data with trusted third-party service providers that help us operate our website, including:

  • Squarespace (website hosting)

  • Google (Analytics)

These providers may process data outside the UK/EEA, but they use appropriate safeguards such as Standard Contractual Clauses to protect your information.

6. Data retention

We keep your data only as long as necessary for the purposes set out in this policy:

  • Enquiry form data – kept for up to 12 months.

  • Analytics data – retained for 12 months in line with Google’s standard settings.

7. Cookies

Our website uses cookies to function properly and to help us improve our services.

  • Essential cookies – required for the site to work and cannot be disabled.

  • Analytics cookies – used only with your consent via our cookie banner.

You can manage or withdraw your consent to cookies at any time through your browser settings.

8. Your rights

You have the following rights under UK GDPR:

  • To access the personal data we hold about you.

  • To request correction of inaccurate information.

  • To request deletion of your data.

  • To object to or restrict certain processing.

  • To withdraw consent at any time (where applicable).

  • To complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data. More information is available at www.ico.org.uk.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.